Patient Education Can Eliminate 3 of Your Biggest Challenges

Healthwise Patient Education Team

Editor’s Note: Controlling costs and increasing revenue are crucial keys to meeting fiscal goals and providing quality care. In this blog series, we’ll look at how patient education can help lower readmissions, reduce ED overutilization, and generate revenue. In this post, you’ll learn new ways patient education works to meet significant challenges.

Health care organizations and providers feel pressure every day—the unpredictable healthcare climate, continuously changing regulations, an uncertain marketplace, staff shortages, the threat of costly penalties, rising demands in the ED.

By teaming up with patient education, you’re more prepared to face these challenges while striving for the best possible outcomes for your patients. Here are three challenges patient education can help you overcome:

  1. Your risk of penalties

    For hospitals and health systems, using patient education translates to a lower risk of incurring costly penalties because of excessive readmissions and low patient satisfaction scores.

    Patient education supports you in preparing patients to play a bigger role in their health and helps you lower avoidable readmissions and reduce overutilization in your ED. Studies show patients want the information you give them. In fact, 81% of patients said they were most satisfied at the time of hospital discharge because they received instructions. Patients who receive information from their providers feel informed and understand how to care for themselves.

  2. Your staff’s to-do list

    Integrating patient education into clinical workflows helps your staff work more efficiently. Care becomes more streamlined when your patient education solution works with personal data to automatically deliver the most relevant content for each patient. Processes like accreditation, and subsequent surveys, are improved when you can demonstrate to surveyors that every patient is receiving the information they need.

    When patient education is accessible and easy to find, it’s more likely to be delivered consistently and reliably. And record-keeping of each delivery is automated—so you and your staff are ready to produce documentation whenever you need to.

  3. Your limited resources

    Developing and managing health information on your own can pose unique challenges. It takes a lot of resources to keep patient education accessible to staff and make sure it’s accurate and updated. An enterprise health education solution that uses APIs saves you time and money. You don’t have to wait to install software updates—and you’ll know the health information you’re providing is the latest and greatest. This technology that requires less technical overhead is easier for IT teams to maintain. Knowing that your health content is based in evidence and is regularly reviewed and updated by medical experts saves you from headaches and heartache.

    Using trusted content to teach patients how to actively identify and treat health issues frees up resources for you to use in the work that can only be done by your organization.

Want to know more?

Read our eBrief, Generating Revenue and Controlling Costs—The Hidden Talents of Patient Education, for more information on how patient education helps you meet daily challenges and your critical fiscal goals.


Pam Swanborn
I am particularly interested in learning about how to improve patient education delivery in the home health and hospice service lines.
Thank you
3/4/2018 10:27:48 AM