Healthwise for Care Coordination is the only patient education solution that natively integrates into the Salesforce Health Cloud® and Service Cloud® solutions, creating a seamless workflow for your care coordinators to easily access relevant, evidence-based health education for each patient’s specific needs. Through a single desktop, they can:
And care plan templates make interventions even easier and ensure consistency across your organization by highlighting recommended resources for common conditions.
Patients receive their health education via the Salesforce Community CloudTM service or your own patient platform, for a more consistent experience and better care plan adherence. To better engage your patients, Healthwise health education is available in both English and Spanish, and the app includes over 500 videos and thousands of medical and wellness topics. By connecting patients to meaningful health information, you help them become more informed players on their health care team.
Health education tasks are integrated into the patient timeline to easily monitor activity, letting care coordinators identify gaps in care and target interventions. And you can see how your patients and care coordinators use the resources through population-wide reporting.