A perfect combination of health education and a secure e-fulfillment destination. Healthwise® Coach increases health coach efficiency with a single health coaching dashboard. And Healthwise® Communicate helps you reach more members, more cost-effectively.
Healthwise Coach gives your health coaches easy-to-use, evidence-based content and tools to quickly and reliably address callers’ issues. Your health coaches can use Coach to:
With Healthwise Communicate, you can connect members to prescribed information from their health coach. Use Healthwise Communicate to:
Healthwise Coach makes it easy for your health coaches to find health content and prescribe it to your members. Integrated into your member management system, Healthwise Coach uses member data to quickly get your health coaches to just the right education to meet each member’s needs. Reporting on how your members use the health content means that your coaches have deep insight into member actions.
When members need more detailed care-plan instructions or disease-management guidance, your coaches can prescribe health content and tools like pre-built care interventions, virtual coaching programs, or follow-up materials.
And members can pick up their prescribed education through the online message center, Healthwise Communicate, from their mobile device, tablet, or desktop. It gives them a single source for all the materials from their health coach. Regardless of what device they use, the materials are optimized for that device and ensure a good user experience.
With Healthwise Coach and Healthwise Communicate, your organization can view member activity within the prescribed online education. You can use that information to tailor future interventions, create more informed and satisfied members, and prove value to your customers.
Developed in close collaboration with call center professionals and based on significant user testing, Healthwise Coach and Healthwise Communicate create a one-of-a-kind health coaching system.
Let’s talk about making Healthwise Coach and Communicate a part of your health coaching program. It gives you the complete package for effective triage, care planning, and prescribing education.
Gear up your coaches to quickly help callers with Coach and Communicate.